Every Earthencolor piece is handmade and dyed by hand; therefore, color and pattern variations can and do happen occasionally! Just like no two flowers can ever be the same, each piece made by us is truly one of a kind!

SHIPPING POLICY

You will receive a confirmation email after placing order. Please allow up to 7 days for shipping info after order is placed, as most pieces are made to order

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holiday season 2021 purchases are shipped out on a rolling basis as orders are received

shop closes on Sunday December 12th and our last ship date is the following day, December 13th 

Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for your tracking number to show any updates

Orders will not be refunded for packages that are not accepted by recipient

Earthencolor is not responsible for lost or stolen packages that are confirmed delivered by tracking. The customer is responsible for any loss or damage of these items

RETURN & EXCHANGE POLICY

Returns are accepted up to 7 days after receiving order with return shipping paid by customer for a full refund on the condition that item is in the same condition as it was received. Customer may do an exchange for an item of equal or lesser value

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