Every Earthencolor piece is handmade and dyed by hand; therefore, color and pattern variations can and do happen occasionally! Just like no two flowers can ever be the same, each piece made is truly one of a kind!
SHIPPING POLICY
You will receive a confirmation email after placing order. Please allow up to 7 days for shipping info after order is placed, as most pieces are made to order
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Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for your tracking number to show any updates
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Orders will not be refunded for packages that are not accepted by recipient
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Earthencolor is not responsible for lost or stolen packages that are confirmed delivered by tracking. The customer is responsible for any loss or damage of these items
RETURN & EXCHANGE POLICY
Returns are accepted up to 7 days after receiving order with return shipping paid by customer for a full refund on the condition that item is in the same condition as it was received. Customer may do an exchange for an item of equal or lesser value
